Convey is a known organization that
is focused on providing its clients with experience
Management platform which combines real-time visibility, post-purchase
experiences, and advanced insights and analytics to create a solution uniquely
capable of perfecting last mile delivery.
As the leaders in Delivery Experience Management, we
uniquely understand the eCommerce last mile and the key business challenges
that our retail customers face in today’s Amazon-driven world,” said Michael
Miller, Chief Product & Strategy Officer at Convey. “The last mile is
notoriously complex, and our program is designed to be the connective tissue
for all of the moving pieces. We’ve designed our program to ensure rapid time
to value for both our partners and customers, giving retailers a last mile
competitive advantage while at the same time maximizing the return on all
supply chain investments.”
Kustomer works with retail leaders to ensure business
success in today’s customer-first world by delivering personalized, efficient,
and effortless service,” said Peter Johnson, Vice President, Product
Management, at Kustomer. “Last mile delivery is a key priority for shoppers
today, and our collaboration with Convey allows us to integrate delivery
experience technology and data into our customer service platform to better
engage and serve customers at scale.”
“Logicbroker has a track record of partnering
with retail leaders to redefine the shopping experience,” said Emma Cope, VP
Channel Partnerships at Logicbroker. “Our alliance with Convey gives retailers
the ability to see, manage, and most importantly, provide a consistent customer
experience for all shipments, regardless of where they originate. We are
constantly working to make dropship inventory as competitive for our retail
partners as owned inventory, and Convey is a strategic partner in helping us
get there.”
