Cybera, a cloud-based managed application network and security services company, is partnering with Apex Supply Chain Technologies, a provider of self-serve automation solutions such as click-and-collect lockers and order pickup stations for use in the retail, restaurant and foodservice industries, to deliver a global solution that streamlines the digital transformation of the retail space.
The strategic partnership brings additional options to the growing ecosystem of both companies, positioning the companies’ customers and partners to scale self-serve solutions across distributed stores and franchisee bases, according to a press release.
“Consumers want a consistent, seamless and positive experience, regardless of how or where they engage with a retailer or its brand. This expectation is driving remarkable changes in retail,” Andrew Lev, Cybera CEO, said in the release. “For these businesses, networking, security and quickly enabling revenue generating services have become a critical focus. When we surround an Apex order pickup solution with a platform like CyberaONE, we create a great way to engage customers, ultimately accelerating their time-to-profit.’
Additional benefits to customers from the partnership include:
- An integrated solution that simplifies connectivity and provides a high level of security and automation.
- The ability for larger brands and partners to easily provide IT support for remote sites, avoiding expensive onsite visits.
- More engaging customer experiences delivered across single-store remote locations, global distributed store environments and self-serve IoT devices.
- Faster deployment of new revenue-generating apps, services and devices at the farthest edges of the network, opening larger growth opportunities.
Topics: Customer Experience, Delivery, Kiosks / Self-Service
