- DHL
Global Forwarding Asia Pacific garners praise for its implementation of “people
first” HR best practices - Certification
affirms the business’ strategy to deliver expert logistics services by
investing in the best team of freight forwarding experts
SINGAPORE – Media OutReach – 3 December
2019 – DHL
Global Forwarding, the leading international provider of air, sea and road
freight services, and a division of Deutsche Post DHL Group (“DPDHL Group” or
“the Group”), has been recognized by the Top Employers Institute as a Top
Employer in Asia Pacific, as well as in Indonesia, India, Malaysia, the
Philippines and Thailand, for 2020, in its first attempt applying for this
prestigious certification in the region. The certification attests to DHL
Global Forwarding’s achievement in implementing best HR practices in the region
by fostering a positive work environment and encouraging its employees’
personal and professional development.
“While
systems and processes are integral to logistics, we believe that DHL is
essentially a ‘people business’. Every success that we have comes from and
belongs to all our employees. That is why we continue to invest in creating the
best workplace for our employees to thrive in and to deliver best-in-class
logistics services to our customers,” said Kelvin Leung, CEO, DHL Global
Forwarding Asia Pacific.
The recognition for DHL Global Forwarding Asia
Pacific is the latest for the Group, which has frequently been recognized as a top
employer in the market it operates in. With approximately 550,000 employees
worldwide, the Group places a significant emphasis on people and its aim to be
an employer of choice. The Group has in place robust human resources programs
that include extensive
employee engagement activities and feedback mechanisms, like its annual
Employee Opinion Survey, which are aligned with the
organization’s culture of ‘Respect and Results’. A key focus is also on helping
employees realize their full potential through internal and external training,
such as DHL’s in-house Certified International Forwarder program, on-the-job
training and mentoring sessions, based on the needs of the individual employee.
“Across the region, our local HR teams work closely
with employees and both regional and global management to develop a winning
formula for our employee engagement and learning and talent development
initiatives. Our successful Top Employer certification for Asia Pacific and the
five countries is an affirmation of our employee engagement and employer
branding efforts, as well as our position in the market as an employer of choice. In the spirit of continuous improvement in
people practices, I look forward to continue working closely with each of our
countries to create the best HR practices for our employees and in the region,”
said Celine Quek, Vice President & Head of Human Resources, DHL Global
Forwarding Asia Pacific.
DHL Global Forwarding also recently received the
Certified Top Employer 2020 accolade in Cameroon, Egypt, Nigeria and South Africa.
The HR Best Practices Survey conducted by the Top
Employers Institute addresses 600 ‘people first’ best practices across 10 key
areas, namely: Talent Strategy, Workforce Planning, Talent Acquisition,
On-boarding, Learning & Development, Performance Management, Leadership
Development, Career & Succession Management, Compensation & Benefits,
and Culture.
The rigorous certification process is designed to
identify employers who have demonstrated a commitment to continuously improve
their people practices so as to build and solidify their position as an
employer of choice. Experts from the Top
Employers Institute have to validate and audit the survey results in adherence
to specified standards before certifying an organization as a Top Employer.
In total, the Top Employers Institute has certified
and recognized over 1500 Top Employers in more than 118 countries. These certified Top Employers positively
impacted the lives of over 6 million employees around the world. As the global
authority on excellence in people practices in the workplace, the organization certifies
and recognizes companies in participating countries which demonstrate that they
are an employer of choice in the regions in which they operate.
50 Years DHL
In
2019 DHL is celebrating 50 years since the company’s founding by three
entrepreneurs in San Francisco in 1969. DHL began as a disruptor to the
traditional delivery industry, circumventing bureaucracy with an innovative new
service to deliver documents by air overnight. Since then, DHL has grown into a
globe-spanning family of DHL companies with about 380,000 employees in over 220
countries and territories that covers the entire spectrum of logistics and
supply chain services. DHL’s customer-centricity and can-do culture have fueled
five decades of innovation — from the DHL 1000, one
of the first word processing computers in the world, to using the purpose built
StreetScooter, an environmentally friendly delivery vehicle powered by an
electric drive and developed by Deutsche Post DHL Group. With the Mission 2050
commitment to reach zero group-wide emissions by 2050, DHL is continuing to be
a trailblazer in the logistics industry.
DHL — The
logistics company for the world
DHL is the leading global brand in the logistics
industry. Our DHL family of divisions offer an unrivalled portfolio of
logistics services ranging from national and international parcel delivery,
e-commerce shipping and fulfillment solutions, international express, road, air
and ocean transport to industrial supply chain management. With about 380,000
employees in more than 220 countries and territories worldwide, DHL connects
people and businesses securely and reliably, enabling global trade flows. With
specialized solutions for growth markets and industries including technology,
life sciences and healthcare, energy, automotive and retail, a proven
commitment to corporate responsibility and an unrivalled presence in developing
markets, DHL is decisively positioned as “The logistics company for the world”.
DHL is part of Deutsche Post DHL Group. The Group
generated revenues of more than 61 billion euros in 2018.
