Gone are the days when the one-size-fits-all approach to logistics is good enough to meet the exacting standards of every shipment. In fact, maybe those days were never really here. Though they may seem like a good bargain, many of the out-of-the-box logistics services of today lack the flexibility to accommodate specialized loads like artwork, delicate medical equipment, and other sensitive or rush items. Seemingly innocuous errors with such shipments can cost thousands of dollars, or possibly more.
SPECIALISTS IN FREIGHT FORWARD THINKING
Today’s shippers and shipments demand more from their 3PL provider, but unfortunately, some providers still cannot rise to the challenge. Thankfully, there’s a solution for supply chains looking for individualized services. Nimble, more personalized 3PL’s operate with the specific goal of handling sensitive cargo. The Magnate Worldwide family of companies – comprised of TrumpCard and Masterpiece International – serves supply chains with a variety of customizable solutions for businesses big and small. They offer a boutique approach to logistics not possible with larger, more generic providers.
Founded in 1995, TrumpCard specializes in domestic air and ground expedited shipments that are handling-sensitive and time-definite in nature – from medical equipment to aerospace parts to entertainment industry equipment. “We focus on domestic shipments routed by air and ground that have special handling requirements or rapid deadlines,” said Chris Zingrebe, President of TrumpCard, “The industries we serve typically have sensitive cargo that may require elevated service levels, such as White Glove or next day delivery.” TrumpCard offers a premier white-glove service for special deliveries into sensitive environments like hospitals or data centers. The company’s expertise in this type of mission-critical shipment has made them masters of proactive communication and efficiency when it comes to handling sensitive shipments and time-definite services.
Founded in 1989, Masterpiece International specializes in logistics, freight forwarding, and customs brokerage of fine art for museums, galleries, and art fairs as well as offering services to private clients, and the entertainment and events industry. “Masterpiece has a rich history in providing premier logistics services to the fine art industry,” said Thomas Gilgen, President of Masterpiece, “…we’ve taken that and expanded across many other industries with specialized requirements.” Over the years, Masterpiece has developed an International Logistics Solutions Division which focuses on shipments for technology, life sciences, energy, marine, aerospace, retail, trade show, and household goods industries. Due to the highly specialized nature of their shipments, Masterpiece International has developed expertise in handling sensitive shipments and provides that high level of service across all cargo, whether they’re shipping priceless works of art, mission-critical aerospace equipment, concert, and event cargo, or temperature-controlled life sciences materials.
MINIMIZING RISK, MAKING DEADLINES, AND ADDING VALUE
No matter what the cargo is, shippers are inherently taking a risk when transporting goods. Unfortunately, that risk only increases as the value of the cargo increases. Not only are you risking merchandise becoming lost or damaged, even the risk of delay can throw off an entire supply chain. The key to eliminating risk and guaranteeing a successful delivery is working with a 3PL partner that you trust to get your shipment where it needs to go, when it needs to be there. But nobody has a crystal ball, so how do you know you can trust your 3PL? It pays to do your homework.
In logistics, time is money, especially when one delay can cost thousands of dollars and set off a domino effect of even more problems. That’s why it pays to select a provider that has the expertise to get your shipment where it needs to go on time, every time. When selecting a 3PL, a provider’s on-time rate is an excellent indicator of what you can expect for your own merchandise deliveries. TrumpCard, for example, boasts an impressive 99% on-time rate, in addition to a 24/7 team managing shipments. TrumpCard’s state-of-the-art tracking software ensures that all shipments are accounted for at all times, so there is no room for delay or loss, and you can always keep tabs on your merchandise no matter where it is in the supply chain.
One optional service a business may want to consider is additional security measures for the supply chain. Though not necessary for all shipments, when shipping valuable or sensitive material, additional security services can offer peace of mind by minimizing security risks and blind spots. At Masterpiece International, teams specialize in minimizing risks when planning, routing and executing and have access to an in-house security and supervision team for protection of high-value goods. That team, the Masterpiece Security Group, is a licensed security organization with tarmac access at many major U.S. airports, their own dedicated vehicles, and a partner network of highly vetted agents and carriers.
Ultimately, when it comes to selecting a logistics provider, added values like built-in security and customizable solutions only matter if your 3PL has the visibility and customer service skills to back them up. Both TrumpCard and Masterpiece believe that visibility and customer service are key from the moment they take possession of your merchandise to its final delivery at the end-user. Both companies offer online track and trace, shipment imaging, and supervision all designed to keep tabs on your merchandise and give you peace of mind. At Magnate, customer service is more than just a pleasantry, it means that experienced agents are problem solving, customizing solutions, and providing timely and important information to the client with a personalized touch that suits the individual needs of your business.
In the end, a combination of many factors create value, not just a big name or a low price. Customizable solutions with additional features like an excellent on-time rate, added security, transparency, and expertise in sensitive and high-value shipments are all part of what adds value to a specialized supply chain. TrumpCard and Masterpiece International have been trusted to handle sensitive, mission-critical, and high-value shipments for over 50 years of combined service – continuously getting the job done right for your business.